Rooted Care and Living
Rooted Care and Living

Privacy Policy

Last updated August 26, 2026

1. Information we collect

When you visit our website or receive care from us, we may collect:

  • Personal Information: Your name, contact details, and emergency contact information.

  • Health Information: Health details you share with our nurse practitioner and care team, such as medical history and care needs.

  • Account Information: Appointment history and how you’d like us to contact you.

  • Technical Information: Basic website usage data, collected through cookies.

2. How we use your information

We use this information to:

  • Provide safe, personalized nursing and residential care.

  • Schedule and coordinate appointments and visits.

  • Send you important care updates and reminders.

  • Improve our website and services.

  • Meet our legal and healthcare regulatory obligations.

3. How we protect your information

We protect your personal and health information with secure systems and limited staff access. No method of online transmission is completely secure, so we recommend using a strong password when contacting us online.

4. Sharing your information

We never sell or rent your information. We only share it:

  • With healthcare providers directly involved in your care.

  • When required by law or in an emergency.

  • With your consent, such as for a referral.

5. Cookies and Tracking

Our website uses basic cookies to understand how visitors use the site. You can turn these off anytime in your browser settings.

6. Your rights

You have the right to:

  • See the personal information we hold about you.

  • Ask us to correct or delete your information.

  • Opt out of non-essential communications.

  • File a complaint with a privacy authority if you believe your rights have been violated.

7. Third-Party links

Our website may link to outside websites. We aren’t responsible for their privacy practices, so please review their policies separately.

8. Updates to this policy

We may update this policy from time to time. Changes will be posted on this page with a new date.

9. Contact us

Questions about this policy or your information? Please contact us

Rooted Care and Living

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Rooted Care and Living

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Rooted Care and Living

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